Who we are

Seabrook Island Bikes (“we,” “us,” or “our”) operates this website. Our website address is: https://seabrookislandbikes.com.

If you have questions about this Privacy Policy or how we handle your information, contact us at info@seabrookislandbikes.com, call 843-768-9585, or write to Seabrook Island, SC 29455.

This Privacy Policy explains what personal information we collect when you browse our site, request a bike rental, place an order, or contact us, and how we use, share, and protect that information.

Comments

When visitors leave comments on the site (if comments are enabled), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection, security, and site integrity.

If you provide an email address when commenting, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

We may moderate comments before publishing. Please avoid including sensitive personal information in comments (for example: phone numbers, addresses, or payment details).

Media

If you upload images to the website (for example, through a contact form or user account features that may be enabled), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies are small files stored on your device that help websites function and improve user experience. We may use cookies that are necessary for site functionality (such as keeping items in your cart), cookies that remember your preferences, and cookies that help us understand how visitors use our site.

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies may last for up to one year.

If you visit our login page (if user accounts are enabled), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may set cookies to save your login information and your screen display choices. Login cookies typically last for two days, and screen options cookies may last for a year. If you select “Remember Me,” your login may persist for up to two weeks. If you log out, login cookies are removed.

If you place an order or book a rental through our site, we may use cookies to support checkout, payments, fraud prevention, and to remember cart/session details. If you prefer, you can usually control cookies through your browser settings; however, disabling some cookies may affect site functionality.

If you edit or publish an article (for site users with publishing permissions), an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It typically expires after 1 day.

Embedded content from other websites

Pages or articles on this site may include embedded content (e.g., videos, images, maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who we share your data with

We do not sell your personal information. We may share information with trusted service providers only as needed to operate our website and provide services, such as:

• Payment processing and fraud prevention (to complete transactions securely)
• Website hosting, caching, and security services (to keep the site reliable and protected)
• Email and customer support tools (to respond to inquiries and send service-related messages)
• Analytics tools (to understand site performance and improve user experience)

If you request a password reset (if accounts are enabled), your IP address may be included in the reset email for security purposes.

We may also share information when required to comply with applicable laws, enforce our site policies, respond to lawful requests, or protect our rights, users, or the public.

How long we retain your data

If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

If you place an order or make a rental booking, we retain order and transaction records for as long as necessary to provide service, maintain accurate business records, comply with tax/accounting requirements, handle disputes, and meet legal obligations.

For users that register on our website (if any), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except they may not be able to change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, have placed an order, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we correct inaccurate information or erase personal data we hold about you, subject to certain exceptions.

This does not include any data we are obliged to keep for administrative, legal, security, or legitimate business purposes (for example, records needed for tax compliance, fraud prevention, or dispute resolution).

To make a request, contact us at info@seabrookislandbikes.com. For security, we may need to verify your identity before fulfilling certain requests.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Information you submit (such as contact form messages or order details) may be processed by service providers that help us operate the website and complete transactions. Depending on the provider, data may be stored or processed on servers located in different jurisdictions. We take reasonable steps to work with reputable providers and to protect your information.